Greeting from Infosys BPM Ltd.,

We are hiring candidates for SAP HCM. Please walk-in for interview on18th December 2024 at Bangalore Location

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***

career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-199892

Interview details:
Interview Date: 18th December 2024
Interview Time: 10 AM till 2 PM

Interview Venue:
JP Nagar:

Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available at the location).

Documents and things to Carry::

• Carry a print out your updated resume;
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
• Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations

Please find below job description

for your reference:

Roles and Responsibilities:

Process all HR related processes in the HCM (SAP). Scope includes processing new hire, terminations, transfers, promotions, time, and attendance etc. Reporting to Team Supervisor/Lead

• Data Driven Issue Resolution
• Customer Service Excellence
• Associate Advocacy
• Conflict Resolution
• Process and Transaction Excellence

Skill/Experience Requirements

• Graduate in any stream with 2 to 4 year of HR experience, with specific experience in HR administration,
• Should be able to communicate - written and verbal English language
• Ability to accurately respond to inquiries in fast paced high volume environment
• Ability to use multiple resources to research and resolve inquiries
• Fair knowledge of HR policies, procedures, and employment laws
• Intense customer service focus with a strong sense of urgency
• Results and deadline driven
• Proficient in HR database applications (PeopleSoft, SAP, Workday.), knowledge of Hire to retire process, resolve customer issues
• Ability to balance and prioritize multiple tasks

Roles and responsibilities

Process HR transactions which may include:

• New hires (on SAP OM, PM modules)
• Employment data changes
• Terminations/Retirements
• Basic reporting from SAP
• Leave and attendance transactions
• Changes in Employee Situations e.g. Reclassifications, Active to Inactive, Full-time/Part-Time and vice versa
• Resolve and handle transactional and administrative issues relating to areas such as leave administration, wage statements, unemployment claims, benefits administration etc. through comprehensive and accurate research within commitment guidelines
• Communicate resolution to callers with clarity via zoom chat or e-mail
• Identify trends and high volume inquires that may indicate corporate-wide issues; inform management as appropriate
• Escalate non-transactional, production, or interpretative policy issues promptly and according to established protocols

Maintain service level agreements

Interview and working Location: Bangalore

Qualification: Any Graduates

Shifts: Night Shift(5PM-3AM) & UK Shift (Candidate must be flexible for any shifts)

Experience: 1Yr to 2Yrs

Work Mode: WFO

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance

Regards,
Infosys BPM Recruitment team.