ServiceNow is aplatform-as-a-service, thatallowsfortheoperationofenterpriseandtechnicalmanagementsupportsystems, such asITservicemanagementandhelpdeskfunctionality. The company's core business revolves around management of "incident, problem, and change" IT operational events.
Overview: Looking for experienced Product Managers who are entrepreneurial and proactive in spirit to join the Enterprise Architecture product team.
Key Attributes:
Product Ownership | The candidate should demonstrate a track record of owning successful Enterprise product development in a SaaS environment.
Execution | The candidate should be proactive in the action they take.
Analytical | The candidate should understand how to interpret information and how to apply it in action. They should always be looking for ways to scale.
Skilled Communicator | The candidate should be able to communicate and manage cross-functional teams to get results.
What you get to do in this role:
Lead product strategy that sets us up for success.
Communicate product priorities and build consensus.
Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries.
Work with multiple teams to guide projects through development and bring high-quality products to life.
Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction.
Communicate complex problems into easily understood requirements and provide solutions.
Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences.
To be successful in this role you have:
8 years of overall product management experience with at least 2 years in a large/prominent company.
Experience building and launching products for external, paying customers.
Experience working in an agile/scrum environment.
Experience creating, owning, and driving product road maps.
Experience with end-to-end product delivery > discovery, ideation, requirements/specs, delivery, data analysis/customer feedback.
Experience collaborating with software engineers, architects, UX, and other stakeholders.
Strong oral and written communication skills > able to communicate complex concepts clearly and concisely.
Can articulate/demonstrate innovative thinking.
Nice to have:
Experience with Enterprise Architecture, Software Asset Management, Hardware Asset Management, CMDB, or Discovery.
Undergraduate education from a top Indian university