About Greytip:

Greytip Software is India s no.1 cloud HR Payroll software solutions company based out of Bangalore, founded with the aim of providing relevant and cost-effective software solutions in the HR domain to companies worldwide.

greytHR - India s 1st ever fully integrated cloud-based HR Payroll software with a customer base of over 20,000+ businesses, we touch the lives of 20,00,000+ users daily offering multiple tools in areas such as Core HR Employee Self Service, Payroll Statutory Compliance, Leave Attendance, Employee Onboarding Offboarding and much more.

Greytip Headquartered in Bangalore, India has branches across India in Mumbai, New Delhi, Chennai, Hyderabad, Pune also making presence in Dubai.

Preferred Functional Knowledge (Skills Tools):

a) Good Communication Skill

b) English, Hindi (Mandatory) + Malayalam / Telugu / Marathi / Gujarati will be an added

advantage

c) Good Patience to listen.

3. Keywords: Good knowledge of MS Excel

4. Key Responsibility (Day to Day Activities):

a) Support clients on phone, email or remote support tools

b) Handle the number of queries that are coming in the form of tickets give the right

solution to it after discussion.

c) Describe the specific duties and responsibilities that the employee will be expected to

perform on a day-to-day basis.

5. Qualification and Experience:

a) Any Degree

b) Experience in customer support will be added advantage

Role: Customer Success Associate,

Industry Type: IT Services & Consulting,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills

Malayalam Excel Payroll software Cloud Statutory compliance Customer support Core HR Remote support Product support